Privacy policy
Privacy Policy
The Japanese version of this Privacy Policy shall prevail in the event of any discrepancy. The English version is provided for reference purposes only.
This Privacy Policy explains how Kamawanu Co., Ltd. ("Kamawanu", "we", "us", or "our") collects, uses, and protects the personal information of customers who visit the KAMAWANU GLOBAL EC website (the "Website") or purchase our products (collectively, "Customers", "you", or "your").
We process personal information in accordance with applicable Japanese laws and regulations and, where applicable, the General Data Protection Regulation ("GDPR") of the European Union.
Personal Information We Collect
For the purposes of this Privacy Policy, "Personal Information" means any information relating to an identified or identifiable individual.
We collect the following categories of information:
Device Information
When you visit the Website, we may collect certain information about your device, including your web browser, IP address, time zone, and information stored in cookies, subject to your consent where required.
We may also collect information regarding the pages or products you view, the websites or search terms that referred you to the Website, and information about how you interact with the Website. We refer to this information as "Device Information."
We collect Device Information using the following technologies:
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Cookies
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Log files
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Web beacons, tags, and pixels
For more information about cookies and how to disable them, please visit:
https://www.allaboutcookies.org
Order Information
When you place or attempt to place an order through the Website, we collect certain information, including your name, billing address, shipping address, payment information, email address, and telephone number. We refer to this information as "Order Information."
Throughout this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to:
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Process payments and fulfill orders;
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Arrange shipping and provide invoices or order confirmations;
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Communicate with you;
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Screen orders for potential risk or fraudulent activity; and
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Provide information, promotions, and marketing communications in accordance with your preferences and applicable laws.
We use Device Information to:
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Detect and prevent fraud;
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Improve and optimize the Website;
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Understand how visitors use the Website; and
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Measure the effectiveness of our marketing and advertising activities.
Third-Party Services
We use certain third-party service providers to operate our business and provide our services.
Shopify
Our online store is hosted by Shopify.
https://www.shopify.com/legal/privacy
Google Analytics
We use Google Analytics to understand how visitors use our Website.
https://policies.google.com/privacy
You may opt out of Google Analytics by installing the browser add-on available at:
https://tools.google.com/dlpage/gaoptout
Meta (Facebook and Instagram)
We use Meta Pixel technologies to measure and improve the effectiveness of our advertising on Facebook and Instagram.
https://www.facebook.com/privacy/policy/
DHL
We use DHL to deliver products purchased through our Website.
https://mydhl.express.dhl/jp/en/legal/privacy-notice.html
Disclosure of Personal Information
We do not disclose your personal information to third parties without your consent, except where required by applicable laws and regulations or where necessary to protect our legal rights.
Behavioral Advertising
With your consent, we may use your personal information to provide targeted advertisements or marketing communications that may be of interest to you.
For more information about targeted advertising, please visit:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can manage your advertising preferences through:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google:
https://adssettings.google.com
Microsoft:
https://account.microsoft.com/privacy/ad-settings
You may also opt out through the Digital Advertising Alliance:
Do Not Track
Please note that our Website does not change its data collection and use practices when it detects a "Do Not Track" signal from your browser.
Your Rights
You may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information below.
Where we process your personal information based on your consent, you may withdraw that consent at any time. Such withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
Information for Customers in the European Economic Area (EEA)
Where applicable, we process personal data in accordance with the GDPR.
If personal data is transferred outside the EEA, we will ensure appropriate safeguards are in place, including:
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Transfers to countries recognized by the European Commission as providing an adequate level of protection;
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Standard Contractual Clauses approved by the European Commission; or
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Other lawful mechanisms permitted under Article 49 of the GDPR.
You also have the right to lodge a complaint with your local data protection authority.
https://ec.europa.eu/info/law/law-topic/data-protection_en
Data Retention
We retain Order Information for as long as necessary to fulfill our legal and business obligations unless and until you request its deletion, where permitted by law.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under the age of 16 (or such other age specified by applicable law). We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will promptly delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this Website.
Contact Us
Kamawanu Co., Ltd.
Email:
contact@kamawanu.com
Physical Address:
Yu Building 3F
3-12-12 Higashi, Shibuya-ku
Tokyo 150-0011
Japan
Copyright
All content on this Website, including text, photographs, and illustrations, is the property of Kamawanu Co., Ltd. and is protected by applicable copyright laws. Unauthorized use, reproduction, or distribution is prohibited.