Shipping policy
1. Where We Ship
We ship worldwide from Japan.
2. Shipping Carrier
All international orders are shipped using DHL.
3. Shipping Fees
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Standard Shipping: $25
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Now only $15 for a limited time!
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Free shipping on orders over $100
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Additional charges may apply for remote or special delivery areas.
4. Shipping Method & Estimated Delivery Time
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Orders will be shipped within 5 business days (excluding weekends, Japanese national holidays, and year-end holidays).
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No express shipping is available.
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Estimated delivery time: 3–7 business days after dispatch.
5. Tracking
Once your order is shipped, a shipping confirmation email will be sent with a tracking number. You can use this to track your shipment.
6. Customs Duties and Taxes
Please note that any customs duties, import taxes, or other fees that may apply upon arrival are the responsibility of the customer.
7. Order Handling
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Even if you place multiple orders, they will be shipped separately. We are unable to combine shipments.
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We do not offer gift wrapping, but we do provide complimentary self-wrapping gift bags that you can use. [Click here for more about our gift wrapping service.]
Contact Us
If you have any further questions, don't hesitate to get in touch with us using the [contact form].